we donate 20%,of our profits to charity.
FAQs
-
We endeavour to get all UK furniture orders to our customers withing 7 days of purchase. In the unlikely event we fail to meet this timescale, we will be in touch to give you an update!
Cards and pet bowls are printed on demand (for sustainability purposes) so these may take a little longer to arrive.
-
If you wish to return any item for any reason, you can do so within 30 days of delivery. We only request that the item is returned to us in pristine condition so please ensure that you package the item securely for the return journey. We suggest using the same packaging that the product arrived in.
If you wish to return a product, simply send an email to madkatzblog@outlook.com and we’ll be in touch to confirm the correct return address. We will also ask you the reason for the return so that we can continually learn from our customers’ experience.
Once we receive your return, we will refund you for the full product amount plus any shipping charge that you originally paid for the product(s). You are responsible for the cost of returning the product(s) to us unless the return is due to a fault of our making.
-
We are able to ship internationally if you require. Please contact us at madkatzblog@outlook.com so that we can give you a quote for the shipping cost.
Please note - we only ship to the United Kingdom. If you are a resident of the EU, USA, Canada or Australia please contact us and we will quote a price for delivery
Use code FREESHIPPING for FREE delivery on orders over £100 GBP (£6 for other orders)
Trustpilot Reviews of Catipilla Products
〰️
Trustpilot Reviews of Catipilla Products 〰️
“Catapilla make the best Cat climbing kit I have ever come across. It’s very well thought through, cleverly designed and very easy to install - and most importantly my 6 month old Cat is having the time of her life leaping and jumping from platform to platform. She loves sitting way up high on her new bed and watching the world go by.”
“Good looking products if you want to keep your car happy but still have a good looking house. Very high quality and a good selection of colours and styles. We have the wall mounted scratching posts and it keeps our cat from abusing our carpet.”
“Fantastic. Products are well made, sturdy and easy to install. They look sleek and the cats love them!”