the legal bits….

Privacy Policy

This Privacy Policy describes how https://www.madkatzblog.co.uk/ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at thebackhandblog@gmail.com or by mail using the details provided below:

http://g.ezoic.net/privacy/madkatzblog.co.uk/annualRequestSummary

United Kingdom

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

• Disclosure for a business purpose: shared with our processor Squarespace, Stripe and Printful

• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site

• Order information

• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• Source of collection: collected from you.

• Disclosure for a business purpose: shared with our processor Squarespace, Stripe and Printful

• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we may process your personal information under the following lawful bases:

• Your consent;

• The performance of the contract between you and the Site;

• Compliance with our legal obligations;

• To protect your vital interests;

• To perform a task carried out in the public interest;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Squarespace uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days. 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: 03/05/2023

Cookie Policy

At MadKatz Blog, we are committed to providing our users with a transparent and safe browsing experience. This Cookie Policy outlines our use of cookies and similar tracking technologies on our website, www.madkatzblog.co.uk, and helps you understand how we use them to enhance your visit to our site. By using or accessing our website, you are agreeing to our use of cookies as described in this policy.

What are cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember your preferences, settings, and other browsing information, providing a smoother and more efficient user experience.

Types of cookies used on our website

1. Essential cookies

These cookies are necessary for the proper functioning of our website. They help with basic features such as navigating the site and accessing secure areas. Our website cannot function properly without these cookies.

2. Performance cookies

We use these cookies to gather information about how users interact with our site, such as the pages visited, time spent on the site, and any errors encountered. They allow us to analyze and improve the performance of our website.

3. Functionality cookies

These cookies remember the choices you make (e.g., language, region) and tailor the website to provide enhanced features and a more personalized experience.

4. Targeting and advertising cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns.

Please note that third-party cookies may be used on our site. These cookies are set by third-party organizations, such as analytics or advertising providers, and they may collect data relating to your online activities across different websites.

Managing cookies

You can control, manage, or delete cookies based on your preferences. Most web browsers allow you to disable cookies, delete existing cookies, or receive a warning before a cookie is stored. You can also use privacy-enhancing browser extensions to block cookies. Note, however, that blocking some types of cookies may affect the functionality and experience of using our website.

Changes to our Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in our practices or applicable laws. We recommend that you review this policy periodically to stay informed about our use of cookies and related technologies.

Contact us

If you have any questions or concerns regarding our Cookie Policy or our use of cookies, please contact us at madkatzblog@outook.com

last updated: 30/09/2023

Returns Policy

At MadKatz Blog, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes, items may be received in a damaged or defective condition. In such instances, we are pleased to offer a returns policy as outlined below.

Conditions for Returns

We only accept returns if the item you received is damaged or defective. Due to the nature of our products, we do not accept returns or exchanges for reasons other than damages or defects.

To qualify for a return, your item must meet the following conditions:

• The item must be damaged or defective upon receipt.

• You must report the damage or defect and request a return within 7 days from the date of delivery.

• How to Return a Damaged or Defective Item

• If you wish to return a damaged or defective item, please follow these steps:

Contact our Customer Service team at madkatzblog@outlook.com with your order number, a brief description of the problem, and accompanying photo evidence of the damage or defect.

Once we confirm that the item qualifies for a return, we will provide you with a return address.

Package the item in the same or similar protective packaging material and send it to the provided address.

Please note that all return postage costs must be covered by the customer. We encourage you to use a postage method that provides tracking, as we cannot be held responsible for items that are lost or damaged during the return transit.

Refunds

Once we receive and inspect the returned item, we will send you an email to confirm receipt and notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

Changes to our Returns Policy

We reserve the right, in our sole discretion, to change this Returns Policy at any time by posting revised terms on our site. It is your responsibility to check periodically for any changes we may make to this policy.

Last updated: 30/09/2023

Data Protection Policy

At Mad Katz Blog, we are committed to safeguarding your data and preserving your privacy when you visit our site or communicate with us. This Data Protection Policy outlines how we collect, use, disclose, and manage your data.

Data Collection

When visiting our website at madkatzblog.co.uk, you may provide us with two types of information: Personal Information you knowingly choose to share that is collected on an individual basis, and anonymized Website Use Information collected automatically as you browse our site.

Personal Information

You may provide us with information about yourself, such as your name and email address when you subscribe to our newsletter or contact us via our contact form.

Website Use Information

Our website uses standard technology to collect information about how our site is used by individual computers connected to the internet. Information gathered includes demographic data, browser type, IP address, and the pages accessed by the visitor.

Data Use and Sharing

We use your data to provide you with information or services you request, improve the content of our site, customize our site to your preferences, and for our marketing and research analysis.

We do not share, sell, or lease personal information about you to any third-parties. However, we may disclose your personal information if we are required to do so by law or in good faith belief that such action is necessary to comply with the law or legal processes.

Data Protection

We implement various security measures to protect your data. However, please note that no data transmission over the Internet can be entirely secure.

Any changes to our data protection policy will be posted on this page. If you have any questions or concerns about any aspect of this policy, please get in touch with us at madkatzblog@outlook.com.

Please remember that this is a basic generic policy and should be tailored to your specific needs and circumstances. You should also periodically review and update it based on the current laws and regulations.

Last updated 30/10/2023